In facilities, from hospital to high-rise buildings, on university campuses and manufacturing plants, there is a lot that people who work and live in them take it for granted. It is assumed that the lights will come on, that the air will be clean and comfortable, and that on rainy days, the interior will be dry. The facilities are assumed to be a safe place to work, and if a disaster were to occur, aid would be provided and commercial activities would be resumed without any or long delays.
Most of the people who use a building do not think for a second how it works or are even aware that the facilities are a complex and intricate conglomerate of many disparate systems. But there is at least one person, very often almost invisible in the day-to-day life of a well-managed facility, who is constantly aware of their needs and is responsible for ensuring that everything is working permanently and at its optimum capabilities, and this person is the facility manager who works from maintaining the lights to cutting energy costs and maintaining adequate human safety protocols, the facility manager handles all the aspects where he is assigned to perform the duties.
The facility managers have many responsibilities. Externally, they are the point of contact between a company and the municipality or regulatory entities. Internally, they are the interface between a company and its buildings, ensuring that the built environment meets the needs of employees and supports the company’s objectives.
There is a fair amount of nuance in the world of commercial property management in terms of roles and charges. For example, a ‘Property Manager’ tends to mean someone who is in charge of a multi-tenant building, while a ‘Facility Manager’ tends to supervise a single tenant, either in a stand-alone facility or in multi-tenant facilities.
Depending on the size of the company, the in-house facility management department may employ a dozen or so employees, or may employ only one. Usually, the function is developed internally, but there are also multinational outsourcing firms that provide facilities management services. The facility management is a growing profession around the world.
For security, the commercial buildings are administered, even when there is nobody working, there is the Facilities Manager who ensure that the grass is cut and roof is safe from leaking and he makes sure that the lights work well at night